Ana Duarte

Senior Technical Writer at Talkdesk

I'm Ana Duarte, a writer, reader, and constant learner with a background in Communications and a strong drive for all things tech. I hold a BSc and a Master's degree from Universidade da Beira Interior and Universidade do Porto, and I've honed my skills further with an Executive degree in Entrepreneurship, Management, and Innovation from Católica Lisbon School of Business and Economics.

My journey started in journalism, with internships at renowned publications like O Jogo and Público, where I delved into the world of quality journalism, the subject of my master's thesis. Over time, my career has taken exciting turns, from Communications Manager roles to Solutions Analyst positions.

Currently, I'm a Senior Technical Writer at Talkdesk, specialized in API/developer documentation.

My versatility extends to different domains, from technology to sports, from cinema to literature and philosophy, among others. With a wide-ranging skill set, I'm driven by my passion for writing, media, innovation, and the intricate world of tech.